We are commonly asked how a landlord or a rental property owner should choose a
property management company. This question comes in regularly, and we always advise people to work with a company that belongs to NARPM and has designations and certifications.
Let’s talk about what that means and why those associations and certifications are important.
At Sacramento Delta, we’ve been doing property management for single-family homes since 1983. We have some experience in helping people choose a management company, and these are our best tips.
NARPM Member Sacramento Property Management Companies
NARPM is the National Association of Residential Property Managers. It’s a professional, national organization that focuses on residential properties, specifically single-family homes. Managing a single-family residence is different from managing multi-family buildings and units in those properties.
There are a lot of choices for property management in Sacramento. When you’re renting out a single-family home, you want to make sure you’re working with a management company that understands and specializes in single-family homes. It makes a difference.
NARPM puts a lot of effort and resources into property management education.
Property managers involved in the association are interested in staying up to date with the laws and best business practices in the industry. Property managers are networking with and learning from other property managers.
We recommend that you focus your search for a property manager on those professionals who belong to NARPM.
Property Management Designations and Certifications
Next, look at the designations and certifications that a property manager has. This shows an interest in the property management industry and a commitment to professional growth. Here are the three main designations that you should look for when choosing a property manager:
Residential Management Professional (RMP)- Master Property Manager (MPM)
- Certified Residential Management Company (CRMC)
All of these designations mean something different. The RMP and MPM are personal designations and the CRMC is a company designation.
At Sacramento Delta Property Management, we are a CRMC designated property management company. This designation means that we have a master property manager on staff. It also means we have over 500 units of experience. This is established and categorized by how many properties we manage and how long we’ve managed them.
A specific level of expertise is required to get this designation. To earn that CRMC designation, a company has to pass an audit, which is rigorous and includes a handbook and a checklist that’s 20 pages long.
The idea of the audit is to make sure a company is set up for success. They check to ensure the office is structured to handle property management tasks and residents and maintenance needs. They audit for processes that include security deposits, hiring of staff, contracts, and procedure manuals. They want to see consistency with property management.
The benefit of
choosing a property management company with a CRMC is that you know there’s been a lot of background checking. They meet rigorous certification standards, and the process is managed by an association specializing in single-family
rental homes.