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Sacramento Property Management Update - How to Handle Tenant Evictions during Coronavirus

Sacramento Property Management Update to Tenant Evictions During Pandemic

State of California and City of Sacramento Ban Evictions Due to COVID-19 Financial Hardship & State of Emergency

Governor Newsom issued an executive order effective immediately (3/16/2020) that prohibits the eviction of residents who are unable to pay rent because of a substantial decrease in income. This order protects residents who are subject to a layoff, reduction in work hours, or significant out-of-pocket medical expenses as a direct result of Covid-19.


Moratorium on Bank Foreclosures

Also, the executive order requests financial institutions to implement an immediate moratorium on foreclosures, which may provide relief to rental owners who are unable to collect rent from their residents. This executive order expires May 31, 2020 unless extended by Governor Newsom.

Sacramento Issues Emergency Ordinance

The Sacramento City Council also implemented an emergency ordinance (also effective immediately) that places a moratorium on evictions due to non-payment of rent if residents demonstrate that the inability to pay rent is due to COVID-19. Residents must notify their landlord or Sacramento property manager in writing before rent is due, provide verifiable documentation of the reason, and pay the portion of rent that there are able to pay.

Unlike the statewide executive order, the moratorium on evictions passed by the Sacramento City Council only applies to rental properties within the city and will remain in effect until the termination of the local public health emergency is declared by the Sacramento County Public Health Officer. Once the public health emergency is over, residents have 120 days to pay all unpaid rent. The moratorium on evictions will end after this 120-day period.

Click here for the full text of Governor Newsom's executive order.

For more information about how to handle non-payment of rent during this pandemic or anything else related to Sacramento property management, please contact us at Sacramento Delta; we'd be happy to help.

Sacramento Delta Property Management
How Additional Insured Can Help Landlords

At Sacramento Delta, we are property management experts who know a lot about insurance. But when it comes to insurance matters, we want you to hear directly from an expert in insurance. So, we’ve invited Kurt Bullock with Bullock Insurance to talk to us about what it means to add your property manager as an additional insured to your policy. It can be difficult for a lot of our new clients to understand, especially if they’ve never heard of it before.


Liability Coverage for Owners and Property Managers

If you have an income property and you hire a property manager, you’ll usually end up signing a management agreement. In that management agreement, there is usually an indemnity clause. When you add your property management company to your landlord policy as an additional insured, you’re protecting everyone who deals with the property and the tenants.

For example, if a tenant had a party and a guest was injured and there was a lawsuit, both the landlord and the property owner would be named in the lawsuit. So, when that lawsuit gets turned over to your insurance company for representation, you want all parties to be protected from liability. This is called premises liability. A few carriers will include this for you without any charge, and it’s the best way to protect your property.

Property owners have a laundry list of policies available to them when they’re buying insurance to protect their investment property. As property managers, we provide our owners with eviction protection. We don’t cover the loss of rent because there’s an insurance rider for that. When you have lost rents, you can recover that money through your policy.


Serving Tenants Better as an Additional Insured

During the fires in Paradise and the floods in Houston, we also found out that property managers who were listed as an additional insured on the owners’ policies were able to get help for their tenants faster. We have a lot of investors who don’t live in California, and getting to the site of a disaster right away is impossible. When the property manager is an additional insured, we can act on your behalf immediately. That’s an added benefit that we didn’t know existed until we saw our fellow NARPM members go through it. It’s another good reason to add your property manager as an additional insured.

Additional Insured versus Additional Interest

document - thumbnailSometimes, a landlord insurance policy will add a property management company as an additional interest. That is different than additional insured. They kind of sound the same but additional insured means the property manager is covered under the liability section of the policy. Additional interest simply means that when the policy experiences a change, such as a renewal or cancelation notice, the property manager will get a copy of that notice. It does not offer any liability protection at all. There is no protection when a management company is named as additional interest. It’s a huge difference, and you want to make sure you’re adding the company as an additional insured.

If you have any questions about this, please reach out to us at Sacramento Delta Property Management, and we’d be happy to share more information.

Sacramento Delta
Tenant Not Paying Rent? Sacramento Property Management Advice on What to Do Next

**Please see our newest blog about changes to this information during the Coronavirus Pandemic.

As professional property managers, we have some strategies for when tenants don’t pay rent. Sometimes, landlords want to jump straight to eviction. But, you really want to avoid eviction if you can. It’s costly and time-consuming.

Today, we’re talking about how we handle tenants who aren’t paying on time.


Property Management and Eviction

Eviction is always available to us, but we like to take steps to avoid that. Everyone has different circumstances that come up in their lives, and I think you do need to take that into consideration. You also want to stay compliant with fair housing laws.

A professional property management company understands the importance of treating all tenants equally. We work hard to communicate and maintain a positive relationship with all our tenants so that if rent doesn’t come in, we can call them and see what’s going on. It could have been an accounting error or something with the mail, but whatever the situation is, always give them an option to respond and at least rectify the situation.

Make sure all late fees are paid along with the rent if it is indeed late. If the tenants aren’t going to have rent for another two weeks, we always call the owner to figure out how that is going to affect their own finances. If you’re relying on that rent payment to make your mortgage payment, you may have a strong opinion on what we do next.

Three Day Notice and Payment Plans

There’s always an option to immediately serve the Three Day Notice to Pay or Quit and move forward with an eviction. However, sometimes it’s better to talk to the tenants and come up with a plan. It provides accountability to the tenants while avoiding eviction. Keeping a good tenant in place for the long term is always the best option for your investment. Some of our tenants have been with us for 10 years, and we don’t want to lose them over one month of late rent. When you evict, you have to pay eviction costs and worry about a vacant property. Tenants who run into temporary financial trouble appreciate when we’re willing to work with them to avoid the eviction process.

Another thing is if it is just a tenant that is delinquent on a regular basis and they are not ever going to be able to catch up, you may need to give them a change of terms. Give them a longer notice so they have time to prepare if they cannot rectify it instead of jumping right to the attorney. Unfortunately, this is also contributing to the housing crisis. But we do want to make sure our owners are getting paid and that tenants are held accountable to their lease terms.

Fair Housing Act

Fair HousingAlways be fair and work with your resident. Try to understand their situation and where they are coming from before jumping right into the eviction process. We think you should always treat your tenant the way you would want to be treated.

The most thing that we stress is that the Fair Housing Act is important and cannot be violated. We can’t offer a payment plan to one tenant but not another. It’s the same with late fees; you cannot waive them for one tenant but enforce them for another. It sets up a presumption of discrimination.

Fairness is appreciated by everyone. So, set your standards and stick to them. Then, there are no questions asked. You have a happy owner and a happy tenant.

For more information about how a professional property management should handle late payments or rent collection, please contact us at Sacramento Delta Property Management.

Sacramento Delta
Expert Tips on Avoiding Security Deposit Disputes | Sacramento Property Management

Security deposit disputes can be quite common, especially if there’s a lack of communication and expectations are not discussed ahead of the tenancy and the move-out process.

Today, we’re talking about how landlords can avoid security deposit disputes with their tenants and how a property management company can help with documentation and distinguishing damage from wear and tear.


Document Everything

Treat every move-in process like you are going to end up in court.

In that head space, you are documenting everything as if it’s going to be presented to a judge. Photographs are always the biggest benefit you can offer when it comes to move-in inspections. You want to thoroughly document how the property looked before move-in so you can compare it to how things look at move-out. Open cabinets and drawers and take pictures showing that everything was thoroughly cleaned prior to the tenant taking possession. Really note every little thing. If it does not say it was cleaned on the move-in inspection report, then how do we really know it was?

Document everything no matter how big or small.

Wear and Tear and Life Expectancy

Property managers are good at taking into consideration the life expectancy of the household items that are worn down during a tenancy. If there is a hole in the door that the tenant caused but the hole is on an original door from when the home was built in 1950, the price of that door is probably $20 minus depreciation. When it comes to carpets, if the tenant was there for three years and had a pet that ruined the carpet, you technically can only charge them for the time remaining with the carpet since the life expectancy for the actual carpet is really only seven years.

Owners need to be aware of what they can actually charge the tenant for versus what is considered wear and tear. Fairness is important, and you have to know what you’re responsible for as a landlord and what tenants can reasonably be charged for after moving out of a property.

Re-Evaluate any Tenant Dispute

If the tenant is disputing some of the charges against them, you do need to re-evaluate. You should never just automatically assume you are right and try to nickel and dime the tenant. Always re-look at things and decide if the life expectancy of the items you are charging the tenant for has passed or if there is room to negotiate.

At the end of the day, our owners decide what should be charged, but as property managers we work hard to educate our owners. You need to know whether a dispute is really worth the $100 you’re arguing over.

Strong Lease Agreements are Critical

rental agreement - thumbnailIt is also important to have a really good rental agreement in place. This will tell you what you can charge the tenant for throughout the tenancy. Just yesterday, we had to refund a tenant a full deposit because there was no move-in inspection report from a previous management company. We couldn’t charge them for anything because nothing was documented upon move-in.

Conduct an interior inspection from time to time, especially if you have a tenant that has been in place for five years. Things may have gone wrong, and documenting them on an annual basis gives you a timeline to refer to so you know when things broke or needed repairs. It’s easier to distinguish wear from damage. Having accurate records of when things were repaired and replaced can always help when a dispute is present in regards to the security deposit.

If you have any questions or need some help with a security deposit, please contact the property managers at Sacramento Delta Property Management.

Sacramento Delta

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  • Inspections | How a Sacramento Property Manager Protects Your Rental Home
  • How to Get the Most Money for Your Rental Property
  • How to Properly Screen Sacramento Tenants to Avoid Eviction
  • Sacramento Property Management Update - How to Handle Tenant Evictions during Coronavirus
  • How Additional Insured Can Help Landlords
  • Sacramento Delta Property Management
  • Sacramento Delta